Request Support
Email support@engg.ksu.edu or call 785-532-4643.
Things we do
- Set your computer to automatically receive security updates and antivirus definitions
- Add your computer to the departmental inventory for record-keeping
- Handle questions and problems
- Back up local files on your computer as requested
- Install or update software as requested
- Set user permissions as requested
Your responsibilities
- Contact us (see above) when you have problems or questions.
- Inform us whenever a computer changes location or the primary person using it.
- Be extremely careful about what you install on the computer. If you aren’t completely sure that the program is legally licensed and free of spyware/viruses, please ask.