Request Support
Follow these steps to request unit-level IT support:
- Visit https://support.k-state.edu/ .
- Choose the option that best fits to request service from Engineering IT.
Things we do
- Set your computer to automatically receive security updates and antivirus definitions.
- Add your computer to the departmental inventory for record-keeping.
- Handle questions and problems.
- Install or update software as requested.
- Set user permissions as requested.
Your responsibilities
- Contact us (see above) when you have problems or questions.
- Inform us whenever a computer changes location or the primary person using it.
- Be extremely careful about what you install on the computer. If you aren’t completely sure that the program is legally licensed and free of spyware/viruses, please ask.